Effective date: June 1, 2020
Please read this Privacy Policy carefully because it contains important information about how we collect, use and disclose your personal information and what choices you have with respect to your personal information. If you have any questions or need further clarifications regarding this Privacy Policy, please do not hesitate to contact us.
Applicability of the Privacy Policy. This privacy policy (the “Privacy Policy”) applies to the personal information collected from individual users (“users”, “you” and “your”) through the website https://iknowthisguy.com (the “Website”) and the related services (collectively, “IKG”). This Privacy Policy does not apply to any third-party applications or software that integrate with IKG or any other third-party websites, products, services or businesses.
About IKG. IKG is an Internet podcast produced by The Flat World Network Inc. an Ontario based corporation.
Our commitment. We take your privacy seriously. As a Internet marketing company, we are committed to establishing and maintaining policies and procedures which protect personal information gathered from our customers, prospects and other users of IKG.
Operator (data controller). The Website is operated by The Flat World Network Inc., having a registered business address at 13-3120 Rutherford Rd. Unit 342, Vaughan, ON L4K 0B2 (“we”, “us”, and “our”). We act as a controller with regard to your personal information and, unless stated otherwise in the applicable law, we are accountable for the processing of your personal information.
Applicable laws. We process your personal information in accordance with the applicable privacy laws, including, but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the EU General Data Protection Regulation (GDPR).
Term and termination. This Privacy Policy enters into force on the effective date indicated at the top of the Privacy Policy and remains valid until terminated or updated by us.
Your consent to the Privacy Policy. Your use of IKG is subject to this Privacy Policy. We encourage you to review the Privacy Policy before browsing the Website and submitting any personal information through IKG. In some cases (where required by the applicable law), we may seek to obtain your consent for the processing of your personal information. For example, we may seek your prior consent for the following purposes:
Age restrictions. IKG is not marketed and should not be used by anyone younger than 18 years old. Thus, we do not knowingly collect personal information from persons under the age of 18. If you learn that anyone younger than 18 has unlawfully provided us with personal information and you are a parent or legal guardian of that person, please contact us and we will take immediate steps to delete such personal information.
Types of personal information. We comply with data minimization principles and we collect only a minimal amount of personal information that is strictly necessary to ensure your use of IKG:
Additional information. We may receive certain additional data if you participate in a focus group, contest, activity or event, request support, interact with our social media accounts or otherwise communicate with us. Please note that the provision of such data is optional and you may choose what personal information you would like to share with us.
Sensitive Data. We DO NOT collect, under any circumstances, any special categories of personal information (“sensitive data”) from you, such as your health information, opinion about your religious and political beliefs, racial origins, membership of a professional or trade association, or information about your sexual orientation, unless you decide, at your own discretion, to provide such information to us.
Failure to provide personal information. If you fail to provide us with your personal information when requested, we may not be able to perform the requested operation and you may not be able to use the full functionality of the Website, receive our services, or get our response.
We respect strictest data protection principles. Thus, we process your personal information only for the limited, specified, and legitimate purposes explicitly mentioned in this Privacy Policy. In short, we will use personal information only for the purposes of allowing you to use the full functionality of the Website, maintaining the Website, providing the services requested by you, conducting research about our business activities, administrative purposes, sending you newsletters and marketing communication, and replying to your enquiries. The detailed description of the purposes and legal basis for processing of your personal information is provided below.
| Personal data | Purpose | Legal basis |
| When you sign up on the Website: ● Username ● First name ● Last name ● Company or business name ● Address ● Phone number ● Email address | ● To create and maintain your user account ● To enable you to use the full functionality of the Website ● To provide you with the requested services ● To contact you, if necessary ● To analyze, improve, and evaluate our business activities | ● Performing a contract with you ● Your consent (for optional personal data) ● Pursuing our legitimate business interests (to analyze and improve our business activities) |
| When you make a payment through the Website: ● Credit card type ● Cardholder name ● Credit card number ● Expiration date ● PayPal payment details | ● To process your payment ● To issue an invoice ● To maintain our accountancy records | ● Performing a contract with you ● Pursuing our legitimate business interests (to manage our business) |
| When you contact us by email: ● Name ● Email address ● Any information you decide to provide us in your message | ● To respond to your enquiries ● To provide you with the requested information | ● Pursuing our legitimate business interests (to grow and promote our business) ● Your consent (for optional personal data) |
| When you book an appointment: ● Full name ● Email address ● Phone number ● Skype username ● Any information you decide to provide us in your booking form | ● To schedule your appointment ● To contact you, if necessary ● To provide you with the requested information | ● Performing a contract with you ● Your consent (for optional personal data) ● Pursuing our legitimate business interests (to grow our business) |
| When you place a blog comment: ● Name ● Email address ● Website ● Any information you decide to provide us in your comment | ● To feature your comment ● To contact you, if necessary ● To ensure that the comments comply with our terms and applicable laws | ● Pursuing our legitimate business interests (to ensure security) ● Your consent (for optional personal data) |
| When you submit a support ticket: ● Name ● Email address ● Any information you decide to provide us in your support ticket | ● To reply to your support ticket ● To solve the issues identified by you | ● Performing a contract with you ● Your consent (for optional personal data) ● Pursuing our legitimate business interests (to ensure proper functioning of IKG) |
| When you opt-in to receive free reports: ● Email address | ● To deliver you the requested report | ● Your consent |
Do we disclose your personal information? In some circumstances, where necessary for legitimate purposes, we may disclose your personal information to third party service providers (data processors) and other third parties with whom we cooperate. For example, we may share your personal information and non-personal data with entities that provide certain technical support services to us, such as web analytics, data processing, advertising, email distribution, and developing services. Please note that we do not sell your personal information.
When do we disclose your personal information? The disclosure of your personal information is limited to the situations when such information is required for the following purposes:
Third parties that have access to your personal information. We will share your personal information only with the third parties that agree to ensure an adequate level of protection for your personal information that is consistent with this Privacy Policy and the applicable data protection laws. The third parties (data processors) that may have access to your personal information include, but are not limited, to:
Sharing of non-personal data. We may disclose or use non-personal data (as defined below) and de-identified data for any purpose. For example, we may share it with prospects or partners for business or research purposes, for improving IKG, or developing new products and services.
Legal requests. If necessary, we will respond to lawful requests from public authorities to disclose information about the users of IKG to the extent necessary for pursuing a public interest objective, such as national security or law enforcement.
Successors. In case our business is sold partly or fully, we will provide your personal information to a purchaser or successor entity and request the successor to handle your personal information in line with this Privacy Policy.
Types of non-personal data. While you are browsing on the Website, we may automatically collect certain technical non-personal data about your use of the Website. Such non-personal data does not allow us to identify you in any manner and it is not considered to be personal information. The non-personal data collected by us includes information about:
Aggregated data. In case your non-personal data is combined with certain elements of your personal information in a way that allows us to identify you, we will handle such aggregated data as personal information. If your personal information is aggregated or de-identified in a way that it can no longer be associated with an identified or identifiable natural person, it will not be considered personal information and we may use it for any business purpose.
Retention of personal information. We will store your personal information in our systems only for as long as (i) such personal information is required for its legitimate purposes described in this Privacy Policy, (ii) you exercise your rights listed below, or (iii) until your user account is deleted – whichever comes first. After your personal information is no longer necessary for its purposes and there is no other legal basis for storing it (e.g., we are not obliged by law to store your personal information), we will immediately delete your personal information from our systems.
Retention of non-personal data. We may retain non-personal data pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping non-personal data after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
Retention as required by law. In some cases, we may be obliged by law to store your personal information for a certain period of time. For example, we may need to keep your personal information in order to maintain our accountancy records. In such cases, we will store your personal information for the time period stipulated by the applicable law and delete the personal information as soon as the required retention period expires.
Our security measures. We employ appropriate organizational and technical information security measures, such as secured networks, limited access by our staff, industry-standard encryption technologies, and anonymization of your personal information (where possible). We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of your personal information that we have collected from you. In order to ensure the security of your personal information, we kindly ask you to use IKG through a secure network only.
Security breaches. Although we put our best efforts to protect your personal information, given the nature of communications and information processing technology and the Internet, we cannot be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal information caused by circumstances that are beyond our reasonable control. In case a data breach occurs, we will inform our local data protection authority without undue delay and immediately take reasonable measures to mitigate the breach, as required by the applicable law. Our liability for any security breaches will be limited to the highest extent permitted by the applicable law.
The Website contains links to other websites (e.g., social media providers). We are not responsible for the privacy practices or the content of those websites. You will need to check the privacy policies of those websites to understand how they process your personal information. If you access a third-party website, you may be requested to disclose your personal information. It is your responsibility to keep such information private and confidential.
Marketing messages. We will send you marketing messages, such as newsletters, brochures, promotions, surveys and advertisements, or contact you for marketing purposes only if we receive your consent to receive such marketing messages. You can opt-out from receiving such marketing messages at any time free of charge by clicking on the “unsubscribe” link contained in any of the messages sent to you or contacting us directly.
Informational notices. From time to time, we may send you informational notices, such as service-related, technical or administrative emails, information about IKG, your privacy and security, and other important matters. Please note that we will send such notices on an “if-needed” basis and they do not fall within the scope of direct marketing communication that requires your prior consent.
Some of our users are located in the European Union (EU). We and some of our data processors listed in section “Disclosing and sharing personal information” are located outside the EU. It means that, if you reside in the EU, we may need to transfer your personal information to jurisdictions outside the EU. In case it is necessary to make such a transfer, we will make sure that the jurisdiction in which the recipient third party is located guarantees an adequate level of protection for your personal information (e.g., the country in which the recipient is located is white-listed by the European Commission or the recipient is a Privacy-Shield certified entity) or we conclude an agreement with the respective third party that ensures such protection (e.g., a data processing agreement based on the Standard Contractual Clauses provided by the European Commission).
What rights do you have? Subject to any exemptions provided by law, you may ask us to:
How to exercise your rights? If you would like to exercise your rights listed above, please contact us by email at info@iknowthisguy.club and explain in detail your request. In order verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information, so that we would be able to identify you in our system. We will answer your request within a reasonable timeframe but no later than 2 weeks. Your requests can be submitted free of charge once per calendar year. If you submit your requests more than once per year, we reserve the right to charge a small administrative fee for providing the requested information.
How to launch a complaint? If you are not satisfied with the way in which we handle your personal information, we kindly ask you to contact us first and express your concerns. After you contact us, we will investigate your complaint and provide you with our response as soon as possible. If you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.
Do we use cookies? We may use cookie technology to track or record information about the visitors of our Website. We require the use of cookie technology so that we can guarantee we’ll present the correct information to users as they move from screen to screen. The users who disable their web browser’s ability to accept cookies may not be able to successfully use our service.
What is a cookie? A cookie is a small piece of data, typically consisting of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer or mobile device. Cookies are designed to allow the recognition of user’s device and collection of certain information about the use of a website. Thus, over time, cookies allow websites to “remember” your actions and preferences. There are two types of cookies, namely, (i) persistent cookies, which remain valid until their expiration date, unless deleted by the user before that date, and (ii) session cookies that are stored on a web browser and remain valid until the moment the browser is closed. Cookies may also be (i) first-party cookies (set by the website itself) and (ii) third-party cookies (placed by third-party websites).
For what purposes do we use cookies? We use cookies for the following purposes:
What cookies do we use? The table below provides an overview of the cookies used by us, including their purposes and expiration time.
| Cookie | Type | Expiration | Purpose |
| _ctmid | First-party functional cookie | 1 month | Call tracking script. |
| _fbp | First-party targeting and remarketing cookie | 3 months | Helps to deliver our advertising on Facebook. |
| __ar_v4 | First-party Google advertising cookie | 1 year | Helps with tracking conversion rates for advertising. |
| __unam | First-party functionality cookie | 9 months | Helps to share content across social networks and counts clicks of such shares. |
| __adroll_fpc | First-party HTTP cookie | 5 years | Helps to identify users across visits and devices and present them advertising. |
| __utmt | First-party Google Analytics cookie | 10 minutes | Helps to throttle request rate. |
| _gid | First-party Google Analytics cookie | 24 hours | Helps to distinguish users. |
| _gat | First-party Google Analytics cookie | 1 minute | Helps to distinguish users. |
| __utmz | First-party Google Analytics cookie | 6 months | Stores the traffic source or campaign that explains how the user reached the Website. |
| __utma | First-party Google Analytics cookie | 2 years | Helps to distinguish users and sessions. |
| __utmb | First-party Google Analytics cookie | 30 minutes | Helps to determine new sessions/visits. |
| __utmc | First-party | End of session | Helps to determine whether the user was in a new session/visit. |
| _gat_gtag_UA_120209191_8 | First-party Google cookie | End of session | Used for Used for Google Tag Manager. |
| _ga | First-party Google Analytics cookie | 2 years | Helps to distinguish users. |
| __cfduid | First-party security cookie | 1 year | Helps to identify individual users behind a shared IP address and apply security settings on a per-user basis. |
| pxcelPage_c010 | Third-party (sharethis.com) cookie | 7 days | Helps to share content across social networks. |
| __stid | Third-party (sharethis.com) cookie | 1 year | Helps to share content across social networks. |
Cookie consent. When you visit the Website for the first time, we may ask you to provide us with your consent to our use of cookies.
How to disable cookies? If you would like to refuse our use of cookies on the Website, you can do it at any time by declining cookies in your browser or device (please check your browser’s or device’s “help” functionality for more information) or visiting https://www.aboutcookies.org for further information. Please be aware that some parts of the Website may not function properly without cookies.
Google Analytics. We use Google Analytics, the service provided by Google, Inc. (“Google”) to analyze your use of the Website. Google Analytics generates statistical and other information by means of cookies and we use its services to create reports about your use of the Website. Google Analytics cookies are anonymous first-party cookies. They do not allow us to identify you in any manner. The information generated by cookies about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Please note that your IP address will be anonymized and Google will not combine your IP address with other information Google holds about you. Thus, Google will not be able to identify you. In certain cases (e.g., when required by law or when third parties conduct services on behalf of Google), Google may transfer the information to third parties. For more information about Google Analytics’ privacy practices, please visit https://support.google.com/analytics/answer/6004245.
Opting-out from Google Analytics. If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en. For more information on opting-out from advertising features on your device, please visit https://www.networkadvertising.org.
This Privacy Policy may be changed from time to time to address the changes in laws, regulations, and industry standards. The amended version of the Privacy Policy will be posted on this page and, if we have your email address, we will send you a notice about all the changes implemented by us. We encourage you to review our Privacy Policy to stay informed. For significant material changes in the Privacy Policy or where required by the applicable law we may seek your consent.
If you have any questions about this Privacy Policy or our privacy practices, you may contact us by:
Email: info@iknowthisguy.club
Post: The Flat World Network Inc. 13 3120 Rutherford Rd. Unit 342, Vaughan ON L4K 0B2
In order for us to take the appropriate action, please describe in reasonable detail the nature of your request or inquiry.3.
